Explanation should include
- emergency-procedure training
- establishing company security and safety policies
- influence of guest demographics (i.e., factors such as age, wealth, education level, group status, travel destination) on the level of security required
- preventive, proactive approach to lodging security vs. reactive enforcement (e.g., room keys without numbers, well-lit parking lots) to avoid security/safety breaches.
Process/Skill Questions:
- How can emergency procedures be reinforced?
- What types of injuries/accidents cannot be avoided, even when safety procedures are followed?
- Who is responsible for lodging security and safety?
- In what way does a lodging's location influence its security operations?
- How do stereotypes affect security decisions?
- What are ways in which lodging guests can be made aware of personal responsibility for security?
- What special preparations should be made for high-profile guests? What outside assistance could be involved?
- How do a property’s guest demographics influence safety and security procedures?