Title: (Optional) Examine methods for recruiting and retaining employees.
Course: Lodging Management (12159) > Section: Examining Human Resources and Supervisory Functions

Examination should focus on

- turnover issues (e.g., the cost of hiring and training new employees)
- promotions from within
- internal vs. external recruiting
- incentive programs designed to retain employees
- incentive programs that encourage current employees to recommend recruits.

Process/Skill Questions:

- What costs are involved in the hiring and training of employees?
- What are some sources of external recruiting?
- What are the advantages and disadvantages of hiring from within?
- What employee incentives might be used to promote recruitment?
- How can proper training help to reduce turnover?
- What employee incentives might be used to retain employees?
- When is it appropriate to contact a competitor’s employees?
- When should former employees be considered for rehire?