Description should include
- responsibilities common to supervisory positions throughout the lodging industry
- characteristics of successful supervisors (e.g., strong organizational skills, human relations skills, leadership and supervisory skills)
- analysis of the advantages and disadvantages of holding a supervisory position
- analysis of the legal issues that might occur when holding a supervisory position.
Process/Skill Questions:
- What are advantages and disadvantages of holding a supervisory position?
- What is the difference between a manager and a supervisor?
- Why must a successful supervisor be people-oriented?
- How does poor supervision affect employees?
- What is a supervisor’s role in handling discrimination and harassment complaints?
- What role does a supervisor have in employee training?
- How can a supervisor establish trust with employees?