Analysis should include
- good salesmanship
- effective sales (in-store, phone, online)
- an accurate floral order form
- operation of a cash register or point-of-sale system
- ability to make change using the count-up method
- payment methods (e.g., check, debit, credit, apps).
Process/Skill Questions:
- What are qualities of a good salesperson?
- How do face-to-face sales differ from telephone sales?
- What information should be included on a florist order form?
- Is it necessary to count back change when using an electronic cash register? Why or why not?