Title: Describe the floral delivery service.
Course: Floral Design II (18056-II) > Section: Marketing Floral Products

Description should include

- the role that delivery plays in various floral outlets
- desirable qualities of a delivery employee
- methods of plotting delivery routes
- procedure for loading the delivery vehicle
- options available for securing floral items in delivery vehicles
- methods of handling a delivery when the recipient is not at home
- list of supplies that should be kept in a delivery vehicle
- special considerations for deliveries to a funeral home, hospital, wedding site, and for cash-on-delivery (COD) orders.

Process/Skill Questions:

- Why is the delivery person an important part of the florist shop team?
- What should be done with an order when the recipient is not at home?
- How are arrangements stabilized for the delivery drive?