Title: Explain issues related to human resources management in the turf industry.
Course: Turfgrass Management, Advanced (18054-IV) > Section: Managing a Turf Business

Explanation should include issues associated with a culturally diverse workforce, as well as the following elements of human resource management:

- Hiring
- Training/cross-training
- Benefits
- Insurance
- Compensation
- Licensure
- Communication
- Work schedules
- Safety
- Local, state, and federal employment regulations (e.g., OSHA)
- Evaluation
- Promotion
- Termination of employment

Process/Skill Questions:

- What are characteristics of a valued employee of a turf maintenance business?
- What measures should an employer take to ensure employee safety?
- What criteria do employers use to evaluate employees?
- What is the employer’s responsibility for training and retraining employees?
- What role do communication skills play in an employee’s development and success?
- What are the benefits and risks of a multilingual, multicultural workforce?