Implementation should include
- emergency policies and procedures during loss of electricity or national disaster
- accessibility policies to comply with the Americans with Disabilities Act (ADA)
- cash-handling procedures to prevent internal and external theft
- policies and procedures to prevent internal and external drug loss (drug diversion).
Process/Skill Questions:
- What role does a pharmacy technician play in assisting patients in the event of an electrical power outage?
- What are methods to prevent the loss of drugs through theft and diversion?
- What is a disaster plan? Why is it important for a pharmacy to have a disaster plan?
- What are ADA-related accessibility issues commonly faced by pharmacies? How could these issues vary from one pharmacy setting to another?