Title: Conduct staff training and continuing education for pharmacy-assisting tasks.
Course: Pharmacy Technician II (14152-II) > Section: Participating in the Administration and Management of Pharmacy Practice

Conducting staff training and continuing education should include

- the role of the pharmacy technician in assisting other staff (e.g., nurses in a hospital) with proper policies and procedures with equipment, supply allocation, and other similar situations
- the importance of the pharmacy technician in providing and participating in cross-training
- the roles and responsibilities of all pharmacy personnel in training and continuing education.

See ASHP 2.1 (https://www.ashp.org/-/media/assets/professional-development/technician-program-accreditation/docs/ashp-acpe-pharmacy-technician-accreditation-standard-2018.ashx?la=en&hash=36EAA6511105A6C6BFEA4F30E193892F19E2C385).

Process/Skill Questions:

- What are the differences among staff training, in-service training, and continuing education? Why is each important?
- What are the roles of a pharmacy technician in training and continuing education?
- How should a pharmacy technician develop a performance evaluation that illustrates employee understanding of the training material? What components are important to have in the performance evaluation?
- How should a pharmacy technician develop an employee evaluation to assist with improving training procedures and techniques? What components are important to have in the employee evaluation?