Assessment should include
- reviewing examples of ways of communicating with parents/guardians (e.g., phone calls, texts, emails, newsletters, written notes, websites, parent groups)
- description of the components of effective school and home communication
- creating and maintaining a resource file containing examples of family communication.
Process/Skill Questions:
Thinking
- What factors influence communication with parents and families?
- What legal and ethical issues may arise in communication with parents?
- What criteria should be used to evaluate the effectiveness of communication with parents?
Communication
- What verbal and non-verbal communication skills are needed for positive relationships with parents?
- What kind of barriers might interfere with communication? How can these barriers be addressed?
- How can confidentiality of information be protected?
Leadership
- What leadership skills are needed to establish and maintain effective communication with parents?
- How can leadership style affect relationships with parents and families?
Management
- What training and resources are needed to maintain positive collaborative relationships with families?
- How should confidential and public information be managed?